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AI assistants and chatbots

An AI assistant can answer common questions, collect details and pass requests on, day and night.

We connect it to your own information so the answers are correct for your business, and we set clear limits on what it may say and do.

What you get

  • Answers to common questions at any hour, in your customers' languages
  • Answers based on your own documents, prices and rules
  • Requests collected with the right details and passed to the right person
  • Clear limits on what the assistant may say and do
  • Reports on what people ask, so you can improve your service

A good fit when

  • You want common questions answered automatically, so your team can focus on other work
  • You want to reply to customers who write outside working hours
  • You want staff to find internal information quickly

How it works

  1. Step 1

    Collect knowledge

    We gather the documents and answers the assistant should use.

  2. Step 2

    Set limits

    We agree what it may answer, and when it hands over to a person.

  3. Step 3

    Test

    We test with real questions before going live.

  4. Step 4

    Improve

    We review conversations and update the knowledge regularly.

For technical teams
  • Retrieval from your documents with source references
  • Choice of AI model per task, including EU-hosted and self-hosted options
  • Hand-over to email, helpdesk or CRM with the collected context
  • Logging and review tools, with personal data handled carefully

Questions

How do you keep the answers accurate?

The assistant answers from your own information and says openly when a question goes beyond it. Uncertain cases go to a person.

Which languages can it answer in?

Latvian, English, Russian and the other languages your customers use.

Where is our data stored?

We choose the setup with you, for example an EU-based provider or your own server.

Talk to us about your project

Call or write. We reply within one working day.